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A 90-minute interactive online workshop to master user interviews [FREE]
How to Interview Users with Hannah Baker & Jeff Humble
User interviews are the most popular UX research method, but getting in front of a customer can be scary…even for trained UX researchers.
This workshop will give you everything you need to interview with confidence. It will prepare you to conduct user interviews and practice synthesizing your notes into actionable insights for your team.
During this workshop, you will:
Demo UX research methods with other designers
Learn to interview and debrief systematically with almost no prep
Practice active listening and skilled note-taking techniques
Experience the power of sensemaking and turn your interviews into insight machines
What you will get:
Interview methods for exploratory research that don't require complicated scripts and allow you to interview with minimal prep
Interview Debrief Card to transform interview notes into nuggets of wisdom for your team week after week in a visual system that's perfect for Miro, Mural, and Figjam
Who's this workshop for:
UX Designers that want a research system for managing customer problems
Product Designers that want to do more customer discovery, not just delivery
UI/Visual Designers that want to influence the user experience
Product People that want to validate problems and solutions
Meet your Facilitators
Jeff Humble
Hi, I’m Jeff! I love designing learning experiences where people explore new concepts. I’ve worked as a UX, UI, and product designer at startups for over ten years. I helped thousands of UX/UI designers break into the design field in my time as Head of Design of CareerFoundry. This program is based on dozens of conversations with mid-career designers that feel stuck delivering other people’s solutions.
Hannah Baker
Hi, I'm Hannah! I have been creating participatory learning experiences for over fifteen years. I began the first ten years of my career path as an artist and educator, then transitioned into brand and web design. I'm now combining my past two career paths to create learning experiences for designers in the middle of their careers.
What other students have said about our learning experiences
"Having come from a background that was very UI focused I sometimes doubted my abilities as a UX Designer. I now feel that I can conduct, organise and analyse research with confidence and have the knowledge to present insights I gather with impact to stakeholders.”
“Thanks to this course, I now have hands-on design practices and frameworks at hand, which I can bring into my company. I also gained the confidence to share my research and work with my team in a way that will convince them of the value of my findings and help our products advance.”