Terms & Conditions
from www.thefountaininstitute.com/terms-conditions, terms accepted during checkout for paid events and courses.
These Fountain Institute Program Terms of Use govern participation in paid events and courses from The Fountain Institute and how we process students’ and subscribers' personal data.
This document serves as the client contract with the Fountain Institute for paid events and courses
14-Day Refund Policy
We all know that life happens and plans change. That is why we have a postponement policy. However, if you wish to cancel your participation entirely, we have a 14-day refund policy:
If you decide to cancel your learning experience within 14 days of your purchase, you will get a full refund.
If you decide to cancel your course after 14 days from your purchase, refunds will NOT be granted.
If you decide to cancel your course after the course dates, refunds will NOT be granted.
Email hello@thefountaininstitute.com if you want a refund. The purchase time is calculated from the moment that your payment goes through in our system, and the refund request time is calculated from the moment we receive your email.
Payment Methods
We accept payments by credit card and bank transfer (by request only).
If you are reimbursed for a Fountain Institute course by your company’s education budget, we ask that you pay for it before the course starts, then have your employer reimburse you afterward. You must have your employer transfer the money directly before your course begins.
Split Payments
If you want to pay the tuition fee in installments, email hello@thefountaininstitute.com
The first installment of half the tuition fee is due before the Course Start Date
The second installment of the other half of the admission fee is due 31 days after the first payment
Postponement Policy
You can postpone participation until 14 days before the Fountain Institute course starts. And you can postpone your participation only once - to the next upcoming admission.
Since each Fountain Institute course has limited places, your place is reserved just for you. We do not overbook cohorts. Unfortunately, we do not offer postponements less than 14 days before the start or during the Fountain Institute course. You will receive access to all student materials if you cannot join the cohort. Still, you will not be a part of the alumni community or receive a completion certificate.
Expulsion Policy
Since the Fountain Institute course is based on intimate cohorts, each student has certain obligations. When you join the Fountain Institute course, you commit yourself to contributing to the culture of submitting your work and feedback in due time.
This ensures that all students move together through the Fountain Institute course and that you can participate in student activities and get the most out of the learning experience.
All your assignments and feedback must be submitted before the final deadline (the last class of the course) for successful completion.
If you miss the project deadlines, you will lose access to the alumni community and the certificate of completion. However, you can still access all course materials (without updates) to continue studying individually.
Dispute Resolution
We may not always agree on all points, and we firmly believe that the ability to dialog about disagreements is a skill that is very close to the core of the Fountain Institute course. If we both believe we cannot resolve a dispute through dialog, you agree that the German courts alone can resolve disputes.
Sharing Policy
During the Fountain Institute course, you will work on our prepared content, but the student determines the course project. As a student, you are not required to discuss your work, disclose client details, or anything else that might be confidential. You will have to share your homework with instructors for feedback, but you can do so without the rest of the class seeing it (through a locked Miro board or by emailing your submission). We will encourage you to share your work challenges with us during class conversations, but if you are working with a non-disclosure agreement, use your best judgment when sharing things involving your work. If you are worried about sharing sensitive work material, choose a course project based on your personal or freelance aspirations.
Copyright Policy
As a designer, you understand the effort required to create intellectual property and its value to the Fountain Institute. The Fountain Institute course content is our sole property, and we do not transfer any rights other than the limited right to use the learning content for your internal business use or personal use to a reasonable extent and not in its entirety. If you need resources to share your learnings, please email us at hello@thefountaininstitute, and we will try to accommodate your needs by providing content with Fountain Institute branding.
If you share slides, Miro boards, or other content from the Fountain Institute, please attribute and link to our website www.thefountaininstitute.com
Privacy Policy
What data do we collect? We collect personally identifying information such as name, e-mail address, phone number, etc.
How do we collect your information? You provide most of the information we collect directly to us:
When you apply for the Fountain Institute course on our website.
When you subscribe to our newsletter.
When you use or view our website .
How do we use your data? We collect your data so that we can use them:
to process your application
Send you relevant emails
To invite you to alumni events
To inform you about relevant learning opportunities from the Fountain Institute
Please note that your email may be visible to other participants during the Fountain Institute course (e.g., on calendar invites and Slack).
You can prevent us from contacting you for marketing purposes at any time by clicking on the unsubscribe link in each email. Please reach out to us with any requests or concerns.
How do we store your data? We only store your data for the duration of your participation in the Fountain Institute course and as long as you want to be part of the alumni community.
What data protection rights do you have?
The right of access. You have the right to request copies of your personal data.
The right to correction. You have the right to ask us to correct any information you believe is inaccurate or incomplete.
The right to have it deleted. You have the right to request the deletion of your personal data under certain conditions.
The right to limit processing. You have the right, under certain conditions, to request that we limit the processing of your personal data.
The right to object to the processing. Under certain conditions, you have the right to object to processing your personal data.
The right to transfer the data. You have the right, under certain conditions, to request that we transfer the data to another organization or you.
If you wish to exercise any of these rights, don't hesitate to get in touch with us at hello@thefountaininstitute.com
Liability Policy
Our maximum liability is limited to the amount of cash paid by you in your Fountain Institute course.
Contact Us
For any questions regarding these Terms of Use, please get in touch with us at hello@thefountaininstitute.com
Jeffrey Humble
Graefestr. 41,
10967 Berlin,
Deutschland
Tel: +49 17674696661
VAT-ID: DE334424725
Hannah Baker
Urbanstr. 100,
10967 Berlin,
Deutschland
Tel: +49 15166105352
VAT-ID: DE325914140
Last updated: June 22, 2023