How to Interview Users
A 90-minute workshop on how to conduct and debrief user interviews
How do I interview users?
User interviews are the most popular UX research method, but getting in front of a customer can be scary…even for trained UX researchers.
This workshop will give you everything you need to interview with confidence. It will prepare you to conduct user interviews and practice synthesizing your notes into actionable insights for your team.
During this workshop, you will:
Demo UX research methods with other designers
Learn to interview and debrief systematically with almost no prep
Practice active listening and skilled note-taking techniques
Experience the power of sensemaking and turn your interviews into insight machines
You will also get
Interview methods for exploratory research that don't require complicated scripts and allow you to interview with minimal prep
Interview Debrief Card to transform interview notes into nuggets of wisdom for your team week after week in a visual system that's perfect for Miro, Mural, and Figjam
Who this class is for
UX Designers that want a research system for managing customer problems
Product Designers that want to do more customer discovery, not just delivery
UI/Visual Designers that want to influence the user experience
Product People that want to validate problems and solutions
Who is teaching this class
Jeff Humble
Hi, I’m Jeff! I love designing learning experiences where people explore new concepts. I’ve worked as a UX, UI, and product designer at startups for over ten years. I helped thousands of UX/UI designers break into the design field in my time as Head of Design of CareerFoundry. This program is based on dozens of conversations with mid-career designers that feel stuck delivering other people’s solutions.
Hannah Baker
Hi, I'm Hannah! I have been creating participatory learning experiences for over fifteen years. I began the first ten years of my career path as an artist and educator, then transitioned into brand and web design. I'm now combining my past two career paths to create learning experiences for designers in the middle of their careers.
Feedback from attendees
“Quite some interesting topics for more junior people -> like Atomic UX Research”
“Loved the interview funneling and asking open ended questions to start with!”
“Love that the chat was really part of the experience. there's some great knowledeable people participating!”
“Both hosts were great thank you so much”
Out of 231 participants
Enter your name and email to get instant access to the workshop + resources:
When you sign up, you also get content from Continuous UX Research
We will never sell your data or send you spam. Unsubscribe at any time with one click.
